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Terms of Service.

Operational Framework // Effective Date: June 7, 2026

1. Acceptance 2. TPA Services 3. FCRA Compliance 4. Liability 5. Contact

1. Acceptance of Master Terms

These Terms of Service ("Terms") govern the access and use of the services provided by Proficiency Background Screening, LLC ("PBS," "we," "us," or "our"). By accessing our platform, purchasing single-transaction vetting operations, onboarding verification streams, or utilizing our Third-Party Administration (TPA) services, the Client ("you") agrees to be legally bound by these terms without limitation or exception.

Notice to Consumers: These terms govern business-to-business (B2B) service infrastructure and institutional transactions. If you are a candidate seeking to dispute a background report, view file history parameters, or coordinate identity validations, please refer to our dedicated Candidate Support Portal.

2. Scope of TPA Services

PBS provides professional biometric channeling, background screening, clinical sample procurement networks, and workforce compliance infrastructure. Our active core solutions include, but are not limited to:

  • LiveScan Biometric Routing (Direct FDLE / FBI Channeling Pipelines)
  • DOT / FMCSA Clearinghouse Infrastructure Administration
  • Drug & Alcohol Testing Consortium Management & Substance Audits
  • Form I-9 & E-Verify Automated Remote Authorization Architecture
  • Accredited Chain-of-Custody Relationship & Legal DNA Sample Collections (DDC Tracks)
  • Cross-Border Corporate Registries & International Document Verification (Costa Rica Operations)

3. Regulatory Compliance & FCRA

As an accredited Consumer Reporting Agency (CRA), PBS operates under the strict legal mandate of the Fair Credit Reporting Act (FCRA). Use of our data intelligence assets is contingent upon absolute validation of the following certifications:

3.1 Permissible Purpose

The Client certifies that it will only request consumer reports for a distinct "Permissible Purpose" as defined by Section 604 of the FCRA. The Client further certifies that it will provide clear and conspicuous written disclosures to candidates and obtain explicit written authorization prior to triggering any screening request sequence.

3.2 Data Security & Encryption

All data transmitted through the PBS infrastructure is secured via AES-256 cryptographic encryption protocols. Both parties agree to maintain strict PII (Personally Identifiable Information) handling guidelines, secure local workstations, and follow SOC 2 Type II framework paradigms to ensure 100% audit readiness.

4. Limitation of Liability

PBS provides data intelligence and verification tracking derived from primary repositories, including county courts, state DMVs, federal registries, and biometric databases. While we maintain an absolute accuracy mandate across our processing streams, PBS shall not be held liable for administrative delays, record entry mistakes, omissions, or processing timelines native to government court-clerk spaces, state repositories, or public background registries. We do not render definitive legal opinions; the Client assumes full responsibility for all hiring, retention, onboarding, and internal adjudication decisions.

4.1 Forensic Performance and Chargeback Waivers

The Client and any associated retail consumers explicitly acknowledge that fees paid for fingerprint processing, LiveScan transmissions, and DNA buccal swab collections are fully consumed upon physical service execution at the facility. Because biological variables—including but not limited to friction ridge degradation, hyperhidrosis, scarring, age, or genetic sample limitations—dictate final processing capability, payment is assessed for the forensic manual labor applied, not a guaranteed administrative outcome. PBS provides no warranties of final approval from the FBI, State Clearinghouses, or external laboratory systems. All transactions are strictly non-refundable, and the user explicitly waives all rights to initiate a merchant chargeback.

5. Contact & Official Notices

Official legal notices regarding these terms should be directed to our corporate compliance architecture team at the following physical and digital coordinates:

Proficiency Background Screening, LLC

Attn: Compliance Department

5401 W Kennedy Blvd Ste 100 Tampa, FL 33609 United States

Email: compliance@proficiencybackground.com

Phone: (689) 244-5703

© 2026 Proficiency Background Screening, LLC. | Master Service Agreement Version 4.5 | All Rights Reserved.

FCRA Compliant
20+ YR
LEGACY

Identity & Compliance Intelligence for the Modern Workforce. Delivering secure biometric infrastructure, global mobility solutions, and forensic TPA services nationwide.

USA • COSTA RICA • GLOBAL

Industries

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© 2026 Proficiency Background Service, LLC. All Rights Reserved.

Orlando Office: 111 N. Orange Ave suite 800 Orlando 32801 | (689) 244-5700